Last updated: October 28, 2026

This Privacy Policy explains how AV Stars (“AV Stars”, “we”, “us”) collects, uses and protects personal information when you visit avstars.net or contact us about renting AV equipment. If you have questions, email info@avstars.net.

Information We Collect

Information you give us

When you request a quote, call, text or email us, we may collect:

  • Your name and company
  • Your email address and phone number
  • Event details, such as the date, venue, city, rooms, headcount and equipment you need
  • Anything else you choose to include in your message

Information collected automatically

When you visit our website, we and the services we use may collect basic technical information, such as your IP address, browser type, device type, the pages you visit and the time of your visit. This is collected through cookies and similar technologies.

How We Use Your Information

  • To answer your questions and send quotes
  • To plan, deliver and support your rental
  • To send invoices and handle payments
  • To keep our website secure and working properly
  • To understand how visitors use our website so we can improve it
  • To meet our legal and tax obligations

We do not sell your personal information, and we do not share it for cross context behavioral advertising.

How We Share Information

We share information only when needed to run our business:

  • Service providers that help us operate, such as website hosting, email, security, spam protection and payment processing. They may use your information only to provide their service to us.
  • Venues and partners involved in your event, when needed to deliver your rental, for example to arrange a delivery time or send a certificate of insurance.
  • Our sister company, Angels Music Productions, if your request is for services they provide, such as DJ, weddings or event production, and you ask us to pass it along.
  • Legal reasons, when required by law or to protect our rights, our customers or the public.

Cookies and Similar Technologies

Our website uses cookies to make the site work, remember your preferences, protect our forms from spam and measure site traffic. You can control or delete cookies in your browser settings. Blocking some cookies may affect how the site works.

Our quote form uses Google reCAPTCHA to block spam. reCAPTCHA collects hardware and software information and sends it to Google. Its use is subject to the Google Privacy Policy and Terms of Service.

How Long We Keep Information

We keep quote requests and event records for as long as needed to provide our services, answer follow up questions and meet legal, tax and accounting requirements. When we no longer need the information, we delete it or make it anonymous.

How We Protect Information

We use reasonable technical and organizational measures to protect your information, including secure connections on our website and limited access to customer records. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.

Your California Privacy Rights

If you live in California, you have the right to:

  • Know what personal information we have collected about you and how we use and share it
  • Ask us to delete your personal information, with some exceptions
  • Ask us to correct inaccurate personal information
  • Opt out of the sale or sharing of your personal information. We do not sell or share it.
  • Not be treated differently for using any of these rights

To make a request, email info@avstars.net or call 323-413-7099. We will confirm your request and may need to verify your identity before we act on it. You may use an authorized agent to make a request for you.

Children’s Privacy

Our website and services are meant for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us personal information, contact us and we will delete it.

Links to Other Websites

Our website may link to other sites, including Angels Music Productions. We are not responsible for the privacy practices of other websites. Please read their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page.

Contact Us

AV Stars
Los Angeles, California
Email: info@avstars.net
Phone: 323-413-7099